About Us
Inspired to make a difference in the cleaning industry
It all started when Ben and Abbie needed to get an End of Lease Clean for their small apartment in Adamstown. They both rang around trying to find someone to come and help. This was easier said than done. After struggling to get someone on the phone, a couple of no shows and crazy pricing. Ben and Abbie saw an opportunity to improve a service that so many Newcastle families rely on to keep their sanity!
What Makes Us Different?
At Maid2Easy we pride ourselves on being one of the best rated house cleaning companies in Newcastle. We have been able to achieve this
by training all of our team members on how to clean every nook and cranny of your home, always being reliable and providing second to none customer support.
The reason we have the best team in Newcastle that is experienced and police checked is that we attract the best talent. We pay all of our cleaners above award wages, supply all of their equipment and provide amazing incentives and benefits. Unfair treatment of workers in the cleaning industry is very common. Maid2Easy is proud to say that we have the best working conditions of any residential cleaning company which allows us to keep the happiest and best team members in Newcastle.
Our Mission & Values
Mission
Our mission is to be the most reliable house cleaning company in Newcastle that consistently delivers a high-quality service for our clients.
Company Values
Accountability
Things go wrong. That is a part of life. How you handle those things is the difference maker. Accountability is our most important value. An example of this is that a client is not happy with the result of a clean. We will work with them until we find a solution that suits them.
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Reliability
At Maid2Easy, reliability means being punctual, consistently showing up for our scheduled bookings, and maintaining a high standard of work. We are committed to being dependable team members that our colleagues and clients can count on.
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Trustworthy
Trust is the foundation of our team. We prioritize integrity and honesty in all our actions, ensuring that we can rely on each other and build strong, trustworthy relationships within the company.
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Communication
Clear and open communication is vital for our success. We prioritize keeping each other informed, addressing concerns promptly, and providing constructive feedback to foster a collaborative and supportive work environment.
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Above and Beyond
We encourage each other to strive for excellence and exceed expectations in our roles. Going above and beyond means paying attention to the smallest details and supporting one another to deliver exceptional service and achieve our goals.
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Fun
We believe that a fun and positive work environment leads to better performance and job satisfaction. At Maid2Easy, we bring energy and enthusiasm to our work, fostering a joyful and motivating atmosphere for everyone on the team.